Support

How can we help?

Get help with Paint Bid Pro, report an issue, or ask a release and billing question.

Email Support

Contact

Email xiangmengqi@foxmail.com. Typical response time is 2 business days.

I cannot unlock Pro.

Open the app's purchase screen and use Restore Purchases. Purchases are handled securely by Apple.

My exported report looks wrong.

Check that the app is updated, then regenerate the report. Include the project name and device model when contacting support.

Can I use the app offline?

Core app workflows are intended to work in the field. Some purchase, sharing, or support actions may require network access.